This Privacy Policy explains how The First Craft ("we", "us", or "our") collects, uses, and protects information when you visit https://www.thefirstcraft.com (the "Site") or contact us about our interior design, construction, and real estate services. By using the Site, you agree to the collection and use of information as described here.

1. Information We Collect

We may collect the following categories of information:

• Contact details you provide through our forms or when you call or email us, such as your name, phone number, email address, and project requirements.
• Usage data such as pages visited, browser type, device information, and approximate location, collected automatically through standard web analytics.
• Cookies and similar technologies, described further in our Cookie Policy.

2. How We Use Information

We use the information we collect to:

• Respond to enquiries and provide quotations for our services;
• Schedule site visits, consultations, and project updates;
• Improve our Site, services, and customer communication;
• Comply with legal obligations and resolve disputes.

3. Sharing of Information

We do not sell your personal information. We may share information with trusted vendors and contractors strictly to fulfil a project you have engaged us for, or where required by law, regulation, or legal process.

4. Data Retention

We retain enquiry and project information for as long as necessary to provide our services, maintain business records, and meet legal or accounting requirements.

5. Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us at reachus@thefirstcraft.com. You may also opt out of promotional communications at any time.

6. Security

We take reasonable technical and organisational measures to protect the information we hold, but no method of transmission or storage is completely secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

8. Contact Us

For questions about this Privacy Policy, contact us at reachus@thefirstcraft.com or +91 9100795777.